Emergency Utility Line Strike Repair in Nashville and Middle TN
Excavation and repair support when a buried water, sewer, conduit or communications line has been hit, with an emphasis on safety and calling the right people first.
- Repair, Drainage and Restoration
- Standard utility trench
- Middle Tennessee
Emergency Utility Line Strike Repair, explained.
If a line is struck while digging, stop, get people away and call for help. A damaged gas line, a damaged electrical line or a broken water main is an immediate hazard. Call 911 for gas, fire or electrical danger, then call the utility owner. Repair is only a second step.
Once the area is safe and the owner has been notified, we can excavate to expose the damaged line, shore the hole and keep it open for the owner or their contractor to make repairs. For private water, sewer or conduit lines, we can also repair or replace the damaged section and restore the surface.
Signs this service fits
- A line was hit during a landscaping, fence or grading project
- Water is flowing from a broken pipe
- Conduit or communications cable has been cut
- You smell gas or see damaged electrical wire
A good fit, and what to know.
We would rather you hear the limits from us than discover them later.
A good fit when
- The area has been made safe and the owner notified
- A private water, sewer or conduit line is damaged
- Excavation support is needed for the owner’s repair crew
Worth knowing
- We do not repair utility-owned gas or power lines
- Safety and notification come before any repair
Why do it this way.
Safety before speed
We secure the area and bring in the owner.
Careful excavation
Hand and vacuum digging near damaged lines.
Repair of private lines
Private water, sewer and conduit damage can be fixed on the spot.
Prevention advice
We help you avoid a repeat with locates and potholing.
From first look to finished ground.
A clear sequence for every job.
- 01
Make it safe
People move away, the area is secured and 911 and the utility owner are called as needed.
- 02
Shut off and isolate
Valves and power are shut off by the right party.
- 03
Expose and repair
The damaged section is exposed carefully and repaired or replaced by the owner or by us for private lines.
- 04
Backfill and restore
The hole is backfilled, compacted and the surface restored.
Services that go together.
C-05TrenchlessVacuum ExcavationNon-destructive digging with air or water and a vacuum truck to expose buried utilities safely, confirm depth and prevent line strikes.Shallow trench
D-02RepairWater Line Leak RepairExcavation to expose and repair leaking underground water service lines and private water mains, from a pinhole at a fitting to a failed section…Shallow trench
C-06TrenchlessUtility Locating & 811Requesting locates, walking the marks, reviewing plans and mapping private lines so excavation starts with a clear picture of what is buried.Surface work
D-10RepairPavement PatchingSaw cutting, base repair and asphalt or concrete patching where utility trenches cross streets, drives and parking areas.Surface workRead more on this topic.
What Happens When a Utility Line Is StruckThe right steps after a strike, line by line, and why some are urgent.2 min read How to Call 811 Before You DigStep by step: what 811 is, when to call, what happens next and how to read the marks.2 min read What Utility Marking Colors MeanThe standard color code for paint and flags: red, yellow, orange, blue, green, purple, pink and white.2 min read Utility Strike Repair FAQ.
What should I do right after hitting a line?
Stop work and move away. If it is gas, electric or any hazard, call 911, then the utility owner. Do not try to fix it yourself.
Who pays for a damaged line?
It depends on who is responsible for the strike and the line’s owner. We suggest checking with the utility and your insurer.
Can you repair a line that is not mine?
Utility-owned lines are repaired by the owner or its contractors. We can help by providing excavation and site support where they allow.
Utility Strike Repair across Middle Tennessee.
Pick your city for its page.
Call 811. Then call us.
Tell us what you are building, fixing or draining and we will suggest a site visit and a plan. The lines get located before the bucket moves.